At Dominor Sports, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or place an order with us.

By using our website or purchasing our products, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information when you visit our website, create an account, place an order, or contact us.

The information we may collect includes:

Personal Information:
Your name, email address, phone number, and shipping or billing address.

Payment Information:
Payment-related information required to process your order. Payment information may be processed through secure third-party payment providers. Dominor Sports does not intentionally store complete credit or debit card details on its website.

Order Information:
Details about the products you purchase, quantities, order history, delivery information, and related communications.

Device & Website Information:
We may automatically collect information such as your IP address, browser type, device type, operating system, pages visited, and general browsing activity through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to provide and improve our services, including:

  • Order Processing: To process, confirm, and deliver your orders.
  • Customer Support: To respond to questions, complaints, returns, exchanges, and other requests.
  • Order Communication: To contact you regarding your order, delivery, payment, or other service-related matters.
  • Marketing: To send promotional offers, new product announcements, and updates where permitted. You may opt out of marketing communications at any time.
  • Website Improvement: To understand how customers use our website and improve its performance and user experience.
  • Fraud Prevention: To help detect and prevent fraudulent or unauthorized activities.
  • Legal Compliance: To comply with applicable laws, regulations, and lawful requests from authorities.

3. Payment Methods

Dominor Sports may offer different payment methods depending on availability, including:

  • Credit / Debit Cards
  • Bank Transfers
  • Cash on Delivery
  • Other secure payment methods available on our website

Where third-party payment gateways are used, payment transactions may be subject to the privacy policies and terms of those providers.

Dominor Sports does not store complete payment card details on its own website unless specifically required and lawfully permitted.

4. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

Our security measures may include:

  • SSL Encryption: To help protect information transmitted through our website.
  • Restricted Access: Personal information is accessible only where necessary for business operations.
  • Secure Service Providers: We work with trusted third-party providers for payment processing, hosting, delivery, and other services.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

5. Sharing Your Information

Dominor Sports does not sell or rent your personal information.

We may share necessary information with trusted third parties only when required to provide our services, including:

  • Payment Providers: To process payments and transactions.
  • Delivery & Logistics Partners: To deliver your orders.
  • Technology & Hosting Providers: To operate and maintain our website and online services.
  • Legal Authorities: When disclosure is required by applicable law or a lawful request.
  • Business Transfers: If Dominor Sports is involved in a merger, acquisition, sale, or restructuring, relevant information may be transferred as part of that transaction.

We only share information that is reasonably necessary for the relevant purpose.

6. Your Rights and Choices

Depending on applicable law, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information where legally permitted.
  • Withdraw consent where processing is based on consent.
  • Opt out of promotional or marketing communications.
  • Contact us regarding concerns about how your information is handled.

To make a privacy-related request, please contact us using the information provided below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website traffic, and improve our services.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.

8. Third-Party Links

Our website may contain links to third-party websites, services, or platforms.

These third-party websites operate under their own privacy policies and terms. Dominor Sports is not responsible for the privacy practices or content of external websites.

We recommend reviewing the privacy policy of any third-party website you visit.

9. International Data Transfers

Depending on the services and technology providers we use, your information may be processed or stored outside Pakistan.

Where applicable, we take reasonable steps to ensure that your information is handled in accordance with applicable privacy and data-protection requirements.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children under the age of 18.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information where legally required.

11. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with legal or regulatory requirements.

When information is no longer required, we may securely delete or anonymize it where reasonably possible.

12. Changes to This Privacy Policy

Dominor Sports may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, or applicable laws.

Any changes will be posted on this page with an updated “Last Updated” date.

We encourage you to review this page periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us:

Dominor Sports
📍 Address: Dries Delam Ghazi, Sialkot, Pakistan
📞 Phone: +92 329 0405152
📧 Email: info@dominorsports.com